Ensuring Your Hub Looks Great Across Any Device or Operating System
As a SaaS platform, the Hub is securely hosted on the Google Cloud to ensure reliability and ease of access, and has been built and developed to be fully responsive.
The Hub has been designed to work across as many devices, browsers and operating systems as possible, and is continually developed and optimised to work with the latest versions.
As a SaaS solution, the Hub requires no installation of software and can be accessed via a web browser with a modern internet connection.
Browser and Operating Systems
The Hub supports the latest stable release versions of:
Microsoft Internet Explorer 11
The Hub does not support bleeding-edge versions such as Chrome 'Canary', or older versions of Internet Explorer. IE10 and IE9 should still be supported, but our development team are unlikely to fix any reported incompatabilities with these browsers as they are no longer supported by Microsoft.
It also supports the most recent previous release version of each of those browsers.
Supported Operating Systems:
The Hub supports:
Windows 10, 8, 7
Mac OS (from El Captain onwards)
LTS version of Ubuntu
Supported Mobile Devices:
The Hub supports:
Android (version 4 or above): Chrome and Firefox
iOS: Safari and Chrome
In order to use the Hub effectively within your web browser, you must have:
Flash enabled (in order to view videos running within the Hub's own video platform)
The dependency for Flash is being removed during 2018 as we move to a HTML5 compatible video platform. If you are embedding videos from Youtube or Vimeo then there is no dependency on Flash.
Desktop browsers should be running at 1024 x 768 resolution or higher, otherwise the responsive mobile version might be displayed. The Hub is fully responsive and will resize the content to fit the screen space available. You can adjust the default screen width for each Hub Community.
Different browsers will not render webpages in the same way, so there are likely to be minor differences in spacing, padding, alignment and sizing of content when viewing your Hub within different browsers (i.e. Chrome and IE).
It is not possible to get identical alignment of all content across all browsers when viewing a single page - this is due to the browsers' differences in rendering the page and not a system setting that can be altered within your Hub.
We recommend a reasonably fast modern internet connection, equivalent to a 4G mobile phone signal.
Most Hub webpages are only 300-600kb in size, but this will vary depending on the contents on the page, any files or external content added to the page, and the file size of the images being used within your current Hub theme.
A legacy or poor quality internet connection could potentially case problems with content loading and images not rendering on your Hub.