Expert consultations helping you take your Hub to the next level
BUILDING A STRONGER INTRANET
When it comes to launching an intranet, many organisations make the common mistake of 'build it and they will come.'
It can be easy to forget that after launch your intranet needs a lot of regular care and attention to ensure it drives continual engagement.
Our team of dedicated intranet experts want your Hub to be a resounding success. That's why we provide extensive consultancy sessions to help you build a stronger intranet environment that maximises its features capabilities and delivers relevant content that drives engagement.
ADVANCED FEATURE TRAINING
MAXIMISE YOUR HUB
Let our intranet consultants take your Hub knowledge to the next level with advanced Hub training. We'll show you how to push the boundaries of how you can use the Hub's core features and what you can achieve with this advanced knowledge of the system.
We will also advise you of any recent version releases, enabling you to receive dedicated 1-2-1 training on the latest features.
ENJOY SMARTER FUNCTIONALITY
We can advise you how to create intelligent processes within your Hub by combining the use of multiple features to achieve one goal. Our consultants will advise you how to build complex workflows that fuse a variety of different features together to enable your users to perform specific actions more efficiently.
We will help you create a smarter, more intuitive intranet with efficient processes that enhance your user experience.
ACHIEVE A STRONGER ROI
Our consultants conduct extensive reviews of your Hub to help you understand how you and your users are interacting with the system, and whether you are utilising features effectively.
AREAS WE MIGHT COVER:
FEATURES - what features you are/aren't utilising, and how to use them to maximise potential and unlock missed opportunities.
CONTENT REPORTS - is there any redundant or expired content? Which areas get the most/least views? How to fix these issues.
SITE SET-UP & TAGGING - should SSO be set up for easier access or does access need restricting? Are users receiving regular tag alerts?
EMAILS, MESSAGING & GROUPS - are there missed opportunities for driving collaboration and improving internal comms?
USER SEARCHES - are users struggling to find content or are users searching for content you haven't added to your Hub?
LOGINS - are users logging in frequently, are some offices logging in more than others, or are there a high number of failed logins?
Based on these insights and more, we can advise on you on both technical and contextual improvements that help strengthen the performance of your Hub and ensure you achieve a stronger ROI.
DRIVE INCREASED ENGAGEMENT
IN-DEPTH CONTENT REVIEWS
When it comes to driving engagement, great content is key. Publishing lots of 'top-down' company news and policies isn't the sort of thing that's going to captivate your users.
We conduct in-depth reviews of your content and help you get under the skin of your user base, ensuring you publish content that's relevant to every type of user within your organisation.
AREAS WE MIGHT COVER:
NEWS ARTICLES - are you celebrating employee successes?
FORMS, SURVEYS & POLLS - are you gathering user feedback?
LIKES & COMMENTS - have you enabled them on your content?
SITE NAVIGATION - is it confused or is content hard to find?
HOMEPAGE CAROUSELS - are your calls-to-action badly designed?
THEMES - struggling to create a well-branded, good looking site?
BETTER USER ENGAGEMENT
We provide guidance on your Hub's usage reports, helping you gain a greater insight into how your users are interacting (or not interacting) with your Hub's content.
WE'LL HELP YOU UNDERSTAND:
How often your users are accessing your Hub
What your users are viewing / liking / commenting on
If there's any content your users are not engaging with
We advise you on championing great content to drive continual engagement, helping you create content your users will genuinely want to interact with. We can help you make your Hub a place that's fun, interesting and relevant to your users, and not just a tool they have to use to do their jobs.