support header.png

INTRANET SUPPORT

Always there to provide you with advice and guidance on your Hub

WE'RE HERE TO HELP YOU

The Hub was built to be easy-to-use for both admins and end-users, but we do appreciate that sometimes your users might encounter the odd difficulty - which is where we come in...

Our friendly Hub Support is a dedicated help desk that's on hand to provide you with best practice advice, guidance and troubleshooting should you ever encounter an obstacle on your Hub journey.

​

Take full advantage of our Client Hub - an online community and knowledge resource for our customers - plus you will be assigned an Account Manager who will help steer you on your journey of developing your intranet community. 

social intranet tools, hr intranet portals, hr intranets, company intranet portals, award winning intranet, intranet company, best hr intranet, best intranet, intranet support, employee intranet, simple intranets, best internal communications ideas, internal communication tools, innovative internal communication ideas, what makes a good intranet, intranet planning, intranet integration, internal communication strategy, internal communication methods, intranet collaboration tools, simple to use intranets, intranet specialists, cost effective intranets, intelligent intranets, help with intranet engagement, intranet top tips, secure intranet solutions, employee itranets, company intranets, intranet communication software, best employee intranets, best office intranets, internal communication techniques, intranet website, great intranet examples, internal communication examples, intranet organization, intranet support service, best intranet support, intranet services, best intranets
 

RESPONSIVE CUSTOMER SUPPORT

WE RESPOND IN UNDER 10 MINUTES

Whether you have questions about a feature, are struggling to set something up or have encountered an error, our dedicated support team are here to provide friendly guidance and clear instructions to help resolve any issues you may have as quickly as possible.

​

YOUR HUB SUPPORT:

  • UK-based customer support

  • Email or phone, we're here to help

  • Under 10 minutes, average response time

  • Easily track the progress of your support ticket

  • Zendesk instant chat integration

intranet support, best intranet services, intranet services, intranet strategy, best intranet provider, intranet account manager, help with intranet engagement, intranet help, intranet specialists, intranet consultants, intranet company, london based intranet company, intranet agency, intelligent intranet software, easy to use intranet, cost effective intranet, intranet software london, b2b intranet portal, award winning intranet agency, intranet guides, intranet best practice, intranet advice, intranet support service, gcloud intranet supplier, secure intranets, compare intranet providers, business intranet solutio, small business portal, b2b portals, hr intranets, employee intranets, saas intranet, best intranet providers, business portal solution, simple intranets, best office intranets, b2b portals, office intranets, best intranet features, simple to use intranets, simple intranets, flexible intranets, employee engagement software, digital workplace software, intranets
 

THE CLIENT HUB

EXCLUSIVE RESOURCES

When you get your new Hub, you will also gain access to the Client Hub, an exclusive online community solely for our Hub customers. Enjoy access to a host of dedicated resources and best practice intranet advice to help you make the most of your Hub.

​

CLIENT HUB INCLUDES:

  • New feature announcements

  • Articles and guides on driving engagement, content advice, etc.

  • 'How-To' Videos and Feature guides

  • FAQ sections

  • Quick access to request Support or Training

  • Customer Feedback area (for suggesting feature developments)

intranet onboarding, intranet services, intranet agency, intranet, hr portal, communication in the workplace, employee portal, intranet best practice, intranet advice, gcloud suppliers, how to create an intranet, saas intranet, cloud intranets, cloud hosted intranet, staff intranet, company intranet site, cloud based intranet for small business, employe portal, google intranets, collaborative tools, collaborative technology, hr portal, hr intranets, internal communication strategy, methods of communiation, workplace communication, intranet services, intranet company, intranet providers, best intranet software, best intranet company, intranet support, award winning intranet, best practice intranets, intranet guides, intranet engagement, help with internal comms, intranet help, intranet training, intranet design, intranet design services, intranet customer support, intranet technical support, customisable intranet, branded intranet, flexible intranet, google cloud intranet, intranets
 

DEDICATED ACCOUNT MANAGER

PROVIDING INSPIRATION

We want your users to be getting the most out of your Hub.  The more fun, relevant content you produce and useful processes you implement, the more likely your users will keep engaging with your intranet.

​

Your Account Manager will regularly touch base with you to review the content you're producing, workflows you've implemented, and be there to bounce ideas around to discuss what other features you could be utilising. 

 

We want to make your users' lives easier by making your Hub more efficient and useful.  Your Account Manager is there to turn your ideas into reality by finding the right solutions to implement on your Hub - whether that's using existing features or developing new ones.

​

intranet support, best intranet services, intranet services, intranet strategy, best intranet provider, intranet account manager, help with intranet engagement, intranet help, intranet specialists, intranet consultants, intranet company, london based intranet company, intranet agency, intelligent intranet software, easy to use intranet, cost effective intranet, intranet software london, b2b intranet portal, award winning intranet agency, intranet guides, intranet best practice, intranet advice, intranet support service, gcloud intranet supplier, secure intranets, compare intranet providers, business intranet solutio, small business portal, b2b portals, hr intranets, employee intranets, saas intranet, best intranet providers, business portal solution, simple intranets, best office intranets, b2b portals, office intranets, best intranet features, simple to use intranets, simple intranets, flexible intranets, employee engagement software, digital workplace software, intranets
office-desk narrow.jpg

SEE THE HUB IN ACTION

HR Department tablet example.png

Discover How It Can Work For Your Business

Complete the form to get a personalised demo of the system, or call us on 0207 099 6370