HUB INTRANET TRAINING
Helping you achieve more and get the most out of your new intranet
TAILORED AROUND YOU
Every business is different and has different requirements for their intranet - so why would we give you generic training?
We provide you with intranet training completely tailored to the needs, aims and objectives of your business.
Whether its face-to-face training at our London office or your office, or remote training online, our intranet consultants listen to your needs to get a better understanding of your business, and guide you through the best Hub features to help you achieve your goals.
BUILDING CLEAR GOALS
DECIDING YOUR OBJECTIVES
What do you want to achieve with your new business intranet?
Do you want to create more transparent comms? Build collaborative workspaces? Consolidate all your external systems and resources?
Our consultants will help you establish well-defined intranet objectives, and in turn, these objectives will help our consultants to personalise your Hub training sessions so that we're always focused on achieving your main aims and objectives.
STEERING GROUPS & SURVEYS
Remember that the success of your new company intranet lies with your end-users. If your content isn't engaging or relevant, they won't use it. That's why you need a true understanding of their needs.
During your training sessions, our consultants will advise you about forming intranet steering groups comprised of key stakeholders and departments within your company, as well as the best ways to survey your employees to find out their needs and how an intranet can best help them.
MASTERING FEATURES
MAXIMISING YOUR FEATURES
Our consultants will show you how to maximise the feature capabilities of your Hub and how best to use them to achieve your intranet goals. By understanding how you plan to use your Hub, we can help you unlock its potential and show you how to generate maximum engagement from your new intranet.
Throughout your training sessions, we'll guide you through every aspect of the Hub, from building your first Hub Community and setting up core functionality, to creating and sharing content across a variety of different features.
MAXIMISING YOUR DATA
Data is the driving force behind your Hub. From importing user data to exporting reporting statistics, data powers your Hub.
WE SHOW YOU HOW TO HARNESS:
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USER DATA - from importing single users and bulk uploads, to single-sign on and creating user permissions.
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KEYWORD TAGGING - powering your alert notifications, search results and helping you structure and categorise your content.
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REPORT ANALYTICS - a vast array of engagement metrics at your fingertips, helping you better understand how your users are engaging with your Hub and it's content.
OPTIMISING YOUR INTRANET
MAKING THE HUB YOURS
No one wants to use a dull, grey information repository. Branding your Hub and giving it a personal touch can have a huge impact on how your users perceive and interact with your Hub's content.
From creating colour palettes and branded themes, to the importance of using visually striking imagery and calls-to-action, our intranet experts advise you how to bring your content to life.
WHY CONTENT IS KING
There are two things that have a huge impact on the success of your intranet: your content and your site navigation.
CONTENT:
If your users don't find your content engaging or useful, you may find your intranet never really takes off. The needs of every user across your organisation should be reflected in your intranet content. Our consultants will advise you how to create compelling content that's relevant, useful and engaging for your users.
SITE NAVIGATION:
Creating content is one thing - structuring it properly is another.
The Resources section of your Hub enables you to have an infinite hierarchy of pages and subfolders. We'll advise you how to structure your content so that relevant content doesn't get buried and user navigation is effortless.
PLANNING A SUCCESSFUL LAUNCH
PROMOTING YOUR INTRANET
When it comes to launching an intranet, many organisations make the common mistake of assuming 'build it and they will come'. They forget that launching an intranet takes a lot of forethought and promotion for it to be a true success.
That's where we come in. We'll advise you how to inform and build excitement amongst your users, and provide best practice advice around using internal marketing campaigns to promote your Hub's launch - ensuring you go live with a bang!
MAKING YOUR HUB A SUCCESS
Having a deadline to work towards is a great motivator, but rushing to 'just get something live' can mean your usage levels drop off quickly after launch if your users' first impression means they fail to find anything useful or engaging.
We give you advice around building a healthy site structure that's content-rich, ensuring your intranet gets a strong head start when it launches. We will also provide ongoing training to continuously guide you in maintaining, growing and enriching your intranet post-launch.
