Transform Your Client Comms With An Enterprise Portal


In this digital era, businesses are undergoing a drastic transformation shaped by increasing specialisation, global competition and fast decision-making capabilities. This makes it necessary to have a common collaborative platform, where employees can share their ideas, knowledge and information among their co-workers.

Enterprise collaboration portals have emerged as a vital solution for addressing these business needs, connecting the right people with key expertise and channelling the right information to help drive business decisions.

Top Three Advantages of Enterprise Portals

Enterprise portals can play a crucial role for every organisation. These collaborative solutions were created to build cohesion among teams, departments and verticals across key locations and countries. They help in the optimisation of resources and are critical for business activities such as document sharing, HR Management Systems and boosting communication among employees. All of this can lead businesses to experience enhanced growth and productivity of the organization.

Let’s take a look at some of the other vital benefits of having an enterprise portal in an organization:

1. Improve Communication

Effective communication is key to every business and enterprise portals help in reducing inefficient communications by enabling users to communicate in real time, helping to advance projects and resolve issues quickly. Portals also bridge the communication gap that tends to arise between employees, departments and management, helping users to work together across remote locations with ease. Enterprise portals enable team members to participate in vital business discussions and share documents, while achieving other tasks using a single digital workspace.

Besides, accessing and viewing information becomes much easier using enterprise portals enabling tasks to be performed faster and efficiently.

2. Build Better Relationships with External Stakeholders

Enterprise portals help in resolving internal issues and enable you to find effective solutions by providing easier access to resources and people. However, portals can also be utilised to foster better relationship between your external partners, clients and even provide customer support. Portals can provide an online platform for channeling personalized, vital information to your customers and clients within a safe and secure environment. These platforms can prove indispensable when it comes to gathering feedback from your end-users via surveys, polls and questionnaires, reporting bugs and issues, or providing a knowledge base to your employees and customers to enable users to resolve their queries in a timely and effective manner.

3. Focus on Collaborative Work Management

Organisations that rely on enterprise portals are able to provide a central point of access for all the key resources to enable users to conduct their everyday tasks and manage workload. This helps to expedite the decision-making process and reduces the learning curve for employees. Enterprise portals assist in this vital process through search functionality, helping to alleviate information silos. Collaboration software like an enterprise portal provides your systems admins with built-in dashboards to provide useful insights into usage, technical information, or expiring files / documentation that might be critical to your business projects.

Since most of the relevant information is stored in the form of dashboards, many of the time-consuming activities such as to-do lists, status updates or meeting requests can be managed from across a central location with automated alerts. This enables key decision makers to save their valuable time and focus on other critical business activities.

In a nutshell

In this competitive world of business, enterprise portals provide an edge to connect, collaborate with your customers and provide a more responsive environment for employees to interact and engage in an effective manner.

Discover how Enterprise Portals can transform your comms.

Speak to our intranet software specialists to see how the Hub could help you boost employee engagement and productivity, and make your internal communications seamless.​​

Call: 020 7099 6370 Email: hub@pancentric.com


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